The Money is in Your Existing Customers!
Find it with a Customer Operations Revenue Growth Program Learn MoreIncrease the lifetime value of your customers in 12 weeks with a Customer Operations Revenue Growth Program from Atomic Revenue and Stark & Associates.
Your Customer-Facing Teams CAN and Should Drive Growth
Unfortunately, there is no ‘magic bullet’ or one-size-fits-all solution. But there is a severely underutilized way that will instantly improve your ability to increase the Lifetime Value (LTV) of your customers which in turn increases your overall profits.
You already have customer success teams on your staff (account managers, technicians, customer service reps) and have already paid to get new customers, why not adopt a strategy that utilizes those existing assets to increases your profits even more?
We can help you achieve that outcome through our 12-week Customer Operations Revenue Growth Program.
Learn More About Our Customer Operations Revenue Growth Program
Higher Cost
New Revenue vs. Retained Revenue
%
Higher Spending
Existing Customers vs. New Customers
Wait, what’s “Customer Operations?”
You might be asking – do I even have a “customer operations” team? And the answer is yes, you absolutely do. Your Customer Operations team are those people that take care of your current customers. You might call them account managers, technicians, customer service representatives, customer success agents, engineers – they are anyone on your team that is interacting with your customers and delivering on the promises that were made to them by marketing and sales during the buying process.
Customer Service
Account Managers
Technicians
Here’s How Our 3-Phase Program Works
Diagnose (Prepare and Plan)
- Strategically Determine Measures of Your Success
- Customer Operations LinkedIn Training
- Campaign Workflow, Talk Tracks, and Training Plan
Resolve (Develop and Train)*
- Customized Multi-Channel Campaigns
- Weekly Training Sessions for Customer Operations Teams
Optimize (KPI Tracking, Adjustment & Support)
- Weekly Customer Operations Check-ups
- Monthly Multi-Team Collaborations
- Measurable Outcomes Report
*Packages Right-Sized for Your Capacity and Budget.
2 Package Options
Resolve Essentials
Resolve Exponential
Resolve Essentials
2-week resolve phase includes:- Two weekly 2-hour Customer Engagement Training Sessions
- Two 30-Minute Campaign Material Utilization Training Sessions
- Your Marketing Team Implements Campaign Using Program Materials
- Optimize Phase starts in Week 5
Resolve Exponential
4-week resolve phase includes:- Four weekly 2-hour Customer Engagement Training Sessions
- Two 30-Minute Campaign Material Utilization Training Sessions
- We Implement Campaign On Your Platforms Using Program Materials
- Optimize Phase starts in Week 8